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Infor Service Management (ISM)


Every touch-point with a customer, internal or external, is another opportunity to deepen and expand your relationship with them. Perhaps no other interaction presents a better opportunity to provide a lasting positive impact than service. ISM allows you to capitalize on that opportunity by managing the service lifecycle holistically.

Infor Service Management delivers a fully integrated, comprehensive solution, encompassing all aspects of the service lifecycle. 

ISM includes the following modules: 

  • Contact Center
  • Work Orders
  • Scheduling / Dispatch
  • Service Contracts
  • Service History
  • Warranty and claims management
  • Asset Management
  • Accounting
  • CRM
  • Sales
  • Distribution
  • Inventory
  • Purchasing
  • Analytics
  • Workbenches

Contact Augment Global Solutions today and leverage our ISM subject matter experts to your advantage. Want to experience the Gold Standard at work for you? AGS is at your service. 

Click Here for a full description of how ISM transforms Service into a competitive advantage.

Partner with AGC today and experience the difference of The Gold
Standard working for you!